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Greenflash Terms of Service

Last Updated: July 8, 2025

IMPORTANT NOTICE: THESE TERMS OF SERVICE CONTAIN A BINDING ARBITRATION PROVISION AND WAIVER OF CLASS ACTION RIGHTS AS DETAILED IN THE SECTION 11 ARBITRATION AND WAIVER OF CLASS ACTION SECTION BELOW. PLEASE READ CAREFULLY.

Section 1. Acceptance of Terms

By accessing or using Greenflash AI, Inc. ("Greenflash") services ("Services"), you agree to these Terms of Service ("Terms").

Section 2. Provision of Services

a) Subject to the Terms, Greenflash agrees to provide the Services to businesses using Greenflash ("Customers").

b) Greenflash hereby grants to Customer a non-exclusive, non-sublicensable, non-transferable, non-assignable right to access and use the Services in accordance with these Terms. No rights are granted to Customer under these Terms except as expressly set forth herein.

c) Customer acknowledges and agrees that Greenflash is permitted to (1) use and integrate Greenflash's and third-party AI models with Customer Data, (2) use and analyze Customer Data to train Greenflash's AI model, and (3) modify customer applications in performing the Services.

Section 3. User Responsibilities

Customers are solely responsible for the accuracy, quality, legality, and compliance of the data provided to Greenflash ("Customer Data"), including personally identifiable information (PII) and any other user data from their end users ("End Users" or "End User Data"). Customer Data includes End User Data. Customers must ensure compliance with all applicable laws and regulations related to their use of the Services.

Section 4. Privacy Policy

Please refer to our Privacy Policy for information about how we collect, use, and share Customer Data and End User Data.

Section 5. Usage Restrictions

Customers must not use the Services to:

  • Engage in unethical, illegal, or abusive AI practices, with Greenflash having sole discretion to determine if such conduct use is unethical, illegal, or abusive.
  • Transmit or promote harmful, abusive, defamatory, offensive, or discriminatory content.
  • Violate third-party terms, including third-party AI model providers.
  • Violate any applicable laws or regulations.
  • Attempt unauthorized access or harm to the Services or their infrastructure.
  • Reverse engineer, decompile, disassemble or otherwise attempt to discover the source code, object code or underlying structure, ideas or algorithms of the Services (or any underlying software, documentation or data related to the Services.
  • Modify, translate, or create derivative works from the Services or any underlying software; (e) copy, rent, lease, distribute, pledge, assign, or otherwise transfer or encumber rights to the Services or any underlying software
  • Copy, rent, lease, distribute, pledge, assign, or otherwise transfer or encumber rights to the Services or any underlying software
  • Use or access the Services to either develop or commercialize a product or service that is competitive with or a substitute for the Services or to engage in competitive analysis or benchmarking.
  • Store or transmit malicious code through the Services (all of the foregoing, collectively

Greenflash reserves the right to terminate access immediately if we determine you have violated any of the Usage Restriction.

Section 6. Billing and Payment

Greenflash offers the Services on a free trial, free ongoing plan, or on a subscription and usage based paid plan. The price a Customer pays will be set forth on the order form set forth on the Letter of Intent between Greenflash and Customer ("Order Form.") Greenflash reserves the right change or modify its plans and the prices it charges for the Service. Customers will be notified of any pricing changes in advance.

Section 7. Intellectual Property

a) As between Customer and Greenflash, Greenflash retains ownership of all intellectual property rights related to our platform, algorithms, AI models, suggestions, insights, outputs of the Services, and any intellectual property that is developed by Greenflash's use of the Customer Data to train the Greenflash AI. and insights.

b) As between Greenflash and Customer, Customer owns all right, title and interest in and to Customer Data. Customer hereby grants Greenflash a non-exclusive, non-transferable, non-sublicensable, worldwide, royalty-free license to host, copy, use, transfer and process the Customer Data as necessary for Greenflash to provide the Services, to support Customer under these Terms, and improve the Services.

c) Customer may provide suggestions, comments, feedback, improvements requests or other assessments which Customer or its End Users may provide to Greenflash relating to features, functionality or the operation of the Services ("Feedback"). Greenflash will have full discretion to determine whether or not to use the Feedback. Customer hereby grants Greenflash an irrevocable, perpetual, sublicensable, royalty-free license to use, incorporate and otherwise fully exercise and exploit any such Feedback without any obligation to compensate or reimburse Customer for the use of the Feedback.

Section 8. Termination

a) Either party may terminate these Terms at any time, without prior notice. Greenflash may suspend or terminate Services immediately for violations of these Terms.

b) Upon expiration or termination of these Terms, all rights and obligations will immediately terminate except any sections of these Terms that by their nature should survive such termination will survive, including, but not limited to, the sections on Usage Restrictions, Confidentiality, Disclaimer of Warranties, Indemnification, Limitations of Liability, Termination and the General Provisions below.

Section 9. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GREENFLASH PROVIDES THE SERVICES 'AS IS' AND DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE OR MEET CUSTOMER'S REQUIREMENTS. GREENFLASH EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUALITY AND ACCURACY, DELAYS, DELIVERY FAILURES AND OTHER PROBLEMS INHERENT IN THE USE OF COMMUNICATIONS FACILITIES AND THE INTERNET, NON-INTERFERENCE WITH THE ENJOYMENT OF THE SERVICES OR THAT ANY INFORMATION PROVIDED THROUGH THE SERVICES IS ACCURATE OR COMPLETE OR THAT THE SERVICES WILL ALWAYS BE AVAILABLE. GREENFLASH IS NOT RESPONSIBLE OR LIABLE FOR ANY LOST OR INACCURATE DATA OR MODIFICATIONS OF THE CUSTOMER APPLICATION. THE SERVICES MAY CONTAIN BUGS, ERRORS, DEFECTS, OR HARMFUL COMPONENTS.

Section 10. Indemnification

Customer will release, indemnify, defend and hold harmless Greenflash and its subsidiaries, Affiliates, agents, officers, directors, employees, shareholders and representatives of any of the foregoing entities, from and against any and all losses, liabilities, expenses, damages, costs (including attorneys' fees and court costs), claims, demands, suits, proceedings, or other action of any kind whatsoever ("Claim") arising or resulting from Customer's use of the Services in violation of these Terms, including without limitation Customer's provision to Greenflash of Customer Data and End User Data. Greenflash shall have the right to participate in or assume the exclusive defense and control of any Claim with counsel selected by Greenflash's at Greenflash's own expense; in such case, Customer agrees to cooperate in the defense of the Claim. Notwithstanding any other provision of these Terms, Customer shall not enter into settlement of any Claim without the prior written consent of Greenflash.

Section 11. Limitation of Liability

IN NO EVENT SHALL GREENFLASH OR ITS AFFILIATES BE RESPONSIBLE OR LIABLE TO CUSTOMER FOR ANY LOSS OF PROFITS OR REVENUE, LOSS OF GOODWILL OR REPUTATIONAL HARM, LOSS OR INACCURACY OR CORRUPTION OF DATA, INTERRUPTION OF BUSINESS, THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOST OR INACCURATE DATA OR MODIFICATIONS OF THE CUSTOMER APPLICATION OR ANY INDIRECT, EXEMPLARY, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF INFORMED OF SUCH DAMAGES IN ADVANCE.

GREENFLASH'S MAXIMUM AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS AND DAMAGES ARISING OUT OF OR RELATED TO THESE TERMS, WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE OR OTHERWISE, SHALL NOT EXCEED $500. THIS LIMITATION OF LIABILITY IS EXCLUSIVE AS TO ALL REMEDIES AND THE LIABILITY CAP SHALL NOT BE COMBINED WITH ANY OTHER LIMITS OF LIABILITY SO AS TO INCREASE THE CAP VALUE IN ANY INSTANCE OR SERIES OF INSTANCES. IF APPLICABLE LAW LIMITS THE APPLICATION OF THE PROVISIONS OF THIS SECTION, GREENFLASH'S LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMISSIBLE.

Section 12. AI-specific Disclaimer

Customers acknowledge that AI-driven features and suggestions are inherently probabilistic. Greenflash explicitly disclaims any and all responsibility for inaccuracies, biases, or unintended outcomes resulting from the use of AI-generated analytics, proactive suggestions, automated interventions, or third-party LLM integrations.

Section 11. Binding Arbitration/Class Action Waiver.

PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

a) Initial Dispute Resolution. Customer agrees that before taking any formal legal action under these Terms, Customer shall provide written notice to Greenflash of the specific issue(s) in dispute, including reference to the relevant provision(s) of the Terms which are allegedly being breached. Within thirty (30) days after such notice, representatives of each of the parties shall hold at least one meeting (in person or by video- or tele-conference) for the purpose of attempting, in good faith, to resolve the dispute.

b) Binding Arbitration. If the parties do not reach an agreed-upon solution within a period of 30 days from the time informal dispute resolution begins under the Initial Dispute Resolution provision set forth in Section 11(a), then either party may initiate binding arbitration as the sole means to resolve claims, subject to the terms set forth below. Specifically, all claims arising out of or relating to these Terms (including their formation, performance, and breach), the parties' relationship with each other and/or Customer's use of Services shall be finally settled by binding arbitration administered by JAMS in accordance with the provisions of its Streamlined Arbitration and Procedures, excluding any rules or procedures governing or permitting class or representative actions. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these Terms, including, but not limited to any claim that all or any part of these Terms are void or voidable, whether a claim is subject to arbitration, and any dispute regarding the payment of JAMS administrative or arbitrator fees (including the timing of such payments and remedies for nonpayment). The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The parties agree that the arbitrator may allow the filing of dispositive motions if they are likely to efficiently resolve or narrow issues in dispute. The arbitrator's award shall be in writing and binding on the parties and may be entered as a judgment in any court of competent jurisdiction. No arbitration award or decision will have any preclusive effect as to issues or claims in any dispute with anyone who is not a named party to the arbitration.

c) Arbitration Fees. The party initiating arbitration is responsible for paying the costs of filing, and the arbitrator's fees will be shared equally between the parties. Customer is responsible for its own attorneys' fees unless the arbitration rules and/or applicable law provide otherwise.

d) Location. Arbitration shall take place in Delaware, or another location mutually agreed to by the parties.

e) Class Action Waiver. The parties further agree that any arbitration shall be conducted in their individual capacities only and not as a class action or other representative action, and the parties expressly waive their right to file a class action or seek relief on a class basis. CUSTOMER AND GREENFLASH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Section 13. Changes to Terms

Greenflash reserves the right to modify these Terms from time to time. The most current version of these terms will be posted to our website and any updated version of these Terms will supersede all previous versions. The updated Terms will become effective as of the posting date. No separate notice will be required, and your continued use of Greenflash or of the Services after the updated version of the Terms is posted will constitute your acceptance of such updated Terms.

Section 14. Governing Law

These Terms shall be governed by the laws of the State of Delaware, without regard to conflict of law principles.

Section 15. Contact

For any questions or concerns regarding these Terms, please contact us at support@greenflash.ai.

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